Play Responsibly, Enjoy Safely
Gaming at ct99 is entertainment — not something beyond your control. With our protection tools, limit-setting features, and 24/7 support, you can always stay in control.
What Is Responsible Gaming and Why Does It Matter?
Online gaming and betting are a form of entertainment — just like watching a film or watching cricket. But like any form of entertainment, it is important to have limits. Responsible gaming means you play with awareness, keep control of your time and money, and ensure gaming never has a negative impact on your personal or family life.
ct99 believes that every player's safety is the highest priority. That is why we provide tools and resources to help you keep the joy of playing healthy and safe. Remember — gaming is not a long-term source of income; it is for entertainment only and should be enjoyed as such.
If you ever feel that gaming is affecting other areas of your life — relationships, work, or finances — our support team is always by your side. ct99's goal is to ensure a safe, transparent, and enjoyable experience.
Core principles:
- Play within limits — only bet what you can afford to lose
- Never let gaming come before work, family, or responsibilities
- Do not play when drinking or when tired
- Do not chase losses by placing bets in a hurry
- Do not think of gaming as a source of income
- Take regular breaks and spend time on other activities
ct99's Protection Tools
Set a Deposit Limit
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once this limit is active, it will not be possible to add any money beyond the set amount, keeping your budget in check. Reducing the limit takes effect immediately; a cooling-off period applies for increases.
Time-Out Option
Want to take a break for a few days? Through the time-out feature, you can suspend access to your ct99 account for a set period — such as 24 hours, 7 days, or 30 days. During this time, logging in or placing bets will be completely impossible.
Self-Exclusion
If you feel you need a long break from gaming, apply for self-exclusion. Activating this option will close your account completely for a minimum of 6 months up to several years. To lift the self-exclusion, a specific verification process must be followed.
Reality Check
The session alert feature at ct99 will remind you at set intervals how long you have been playing. These reminders keep you aware of the time and help you take a break when needed. You can set the session duration yourself.
Session Limit
Set a limit in advance for how long you will play in one sitting. When the session limit is active, you will be automatically logged out once the set time has passed. This is an effective way to prevent unintentionally long playing sessions.
24/7 Support Center
If you have any concerns or issues related to gaming, the ct99 support team is ready at any time. Contact us via live chat or email ([email protected]) in Bengali or English. Our trained team will help you choose the right protection tool.
How to Use the Protection Tools?
Log in to Your ct99 Account
First, log in to your ct99 account. You can go directly to the login page by clicking the "ct99 Login" link from the top menu.
Open Account Settings
After logging in, click your profile icon and go to the "Account Settings" or "Responsible Gaming" section.
Choose the Tool You Need
Deposit limit, time-out, self-exclusion, or reality check — choose whichever is right for you and activate it.
Contact Us If You Need Help
If you have trouble finding the settings or activating a tool, let us know directly via live chat or email at [email protected]. We are ready to help in Bengali 24/7.
Keep in mind:
Once self-exclusion or time-out is activated, it cannot be cancelled before the set period ends — this is intentional by design.
Reducing a deposit limit is immediate; increasing it requires a cooling-off period to prevent impulsive decisions.
All tools are free and available to use at any time.
Warning Signs of Problematic Gaming
If you notice several of the signs below in yourself, it is time to seek help. This is not a sign of weakness — it is a sign of awareness and courage.
- You keep placing bets to recover lost money and each time you bet more
- You want to stop gaming but cannot, or you feel anxious when you try
- You are hiding your gaming from family, friends, or colleagues
- You are gaming during meals, sleep time, or important work hours
- You are borrowing money or using family funds for gaming
- You feel irritable or restless when you cannot game
- Gaming is interfering with your work, studies, or relationships
Asking for Help Is Not Difficult
If you recognise any of the signs above, do not wait — talk to the ct99 support team. Our team will help you without judgment and with complete confidentiality.
Contact us directly via live chat or email: [email protected]
For mental health support in Bangladesh, you can contact the Kaan Pete Roi helpline.
The Golden Rules of Safe Gaming
Set Your Budget in Advance
Before each session, decide the maximum amount you can spend — and stick firmly to that limit. Once your budget is used up, stop for the day. The deposit limit tool at ct99 can automate this decision for you.
Play in the Right Frame of Mind
Never game when you are tired, depressed, or angry. It becomes difficult to make good decisions in those moments. Let gaming be something you enjoy with a clear head, not an escape from emotions.
Keep Track of Your Time
Set a time limit before you start gaming. Set an alarm on your phone or watch. ct99's session limit and reality check features will remind you when the time is up. Being time-aware makes gaming much more enjoyable.
Where to Turn If You Have a Problem?
ct99 Live Chat Support
For any gaming-related concern — activating a protection tool, reviewing your account, or just having a conversation — come to ct99's 24/7 live chat. Our support staff are comfortable speaking in Bengali and will help with complete confidentiality.
Email Support
If you prefer written communication or want to provide detailed information, email: [email protected]. You can write in Bengali or English. Our team will reply as quickly as possible.
Frequently Asked Questions
Enjoy Safely, Come to ct99
Play responsibly and enjoy the vast gaming world at ct99 — slots, cricket betting, live casino, all in one place.